Service
SolarRiver, SolarLake,
PV System Accessories
Device Replacement
Your yield will be ensured by a replacement serviceOur device replacement service will help minimize downtime to ensure your yield if it in the warranty period. As a replacement for the faulty inverter, you will receive a comparable state-of-the-art device. Device installed within 6 months will get new device for replacement.
The remaining warranty period
The remaining warranty period of the replacement device is transferred to the replacement device.
Replacement procedure
In order to process your replacement request as quickly as possible, Please fill out the form below: The quick technical support form . You can also call us. Please have your serial number and the equipment features on hand, e.g. interfaces and the error symptom
After you have received the replacement device, the fault inverter should be sent back to the closest Samil Power office by packing in its original package if possible or other comparable packaging.
